Privacy Policy

1. Information We Collect

We collect information in two ways: information you submit directly, and information collected automatically when you visit our website.

Information You Submit

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of the work you need. We collect this information solely to respond to your inquiry and provide you with a quote or answer your questions.

Information Collected Automatically

Like most websites, ours may collect basic technical data automatically when you visit. This can include your IP address, browser type, device type, pages viewed, and the date and time of your visit. This data is collected through standard web server logs and analytics tools. We use this information to understand how people use our website and to improve it over time.

2. Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to help the site function and to collect analytics data. We may also use third-party analytics services (such as Google Analytics) that set their own cookies. These tools help us understand traffic patterns and user behavior in an aggregate, anonymized way.

You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the core features of our website, though some functionality may be limited.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests, questions, and service inquiries.
• To schedule site visits and communicate about your project.
• To improve the content and usability of our website.
• To comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. How We Share Information

We may share your information in limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions (for example, a form hosting service). These providers process data on our behalf and are required to handle it securely.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is acquired or merged, information we hold may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected - typically the duration of any ongoing business relationship plus a reasonable period afterward for record-keeping. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

• Know what information we hold about you.
• Request a copy of your information.
• Ask us to correct inaccurate information.
• Request that we delete your information, subject to legal obligations.
• Opt out of certain types of data use.

Residents of California have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information in Section 9.

7. Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take this responsibility seriously and will notify affected individuals in the event of a breach as required by law.

8. Third-Party Links

Our website may contain links to third-party websites (for example, review platforms or industry organizations). We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any website you visit.

9. Contact Us About This Policy

If you have questions about this privacy policy or want to exercise your rights, you can reach us at:

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.